aws_sdk_connect::operation::update_contact

Struct UpdateContactInput

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#[non_exhaustive]
pub struct UpdateContactInput { pub instance_id: Option<String>, pub contact_id: Option<String>, pub name: Option<String>, pub description: Option<String>, pub references: Option<HashMap<String, Reference>>, pub segment_attributes: Option<HashMap<String, SegmentAttributeValue>>, pub queue_info: Option<QueueInfoInput>, pub user_info: Option<UserInfo>, pub customer_endpoint: Option<Endpoint>, pub system_endpoint: Option<Endpoint>, }

Fields (Non-exhaustive)§

This struct is marked as non-exhaustive
Non-exhaustive structs could have additional fields added in future. Therefore, non-exhaustive structs cannot be constructed in external crates using the traditional Struct { .. } syntax; cannot be matched against without a wildcard ..; and struct update syntax will not work.
§instance_id: Option<String>

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

§contact_id: Option<String>

The identifier of the contact. This is the identifier of the contact associated with the first interaction with your contact center.

§name: Option<String>

The name of the contact.

§description: Option<String>

The description of the contact.

§references: Option<HashMap<String, Reference>>

Well-formed data on contact, shown to agents on Contact Control Panel (CCP).

§segment_attributes: Option<HashMap<String, SegmentAttributeValue>>

A set of system defined key-value pairs stored on individual contact segments (unique contact ID) using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.

Attribute keys can include only alphanumeric, -, and _.

This field can be used to show channel subtype, such as connect:Guide.

Currently Contact Expiry is the only segment attribute which can be updated by using the UpdateContact API.

§queue_info: Option<QueueInfoInput>

Information about the queue associated with a contact. This parameter can only be updated for external audio contacts. It is used when you integrate third-party systems with Contact Lens for analytics. For more information, see Amazon Connect Contact Lens integration in the Amazon Connect Administrator Guide.

§user_info: Option<UserInfo>

Information about the agent associated with a contact. This parameter can only be updated for external audio contacts. It is used when you integrate third-party systems with Contact Lens for analytics. For more information, see Amazon Connect Contact Lens integration in the Amazon Connect Administrator Guide.

§customer_endpoint: Option<Endpoint>

The endpoint of the customer for which the contact was initiated. For external audio contacts, this is usually the end customer's phone number. This value can only be updated for external audio contacts. For more information, see Amazon Connect Contact Lens integration in the Amazon Connect Administrator Guide.

§system_endpoint: Option<Endpoint>

External system endpoint for the contact was initiated. For external audio contacts, this is the phone number of the external system such as the contact center. This value can only be updated for external audio contacts. For more information, see Amazon Connect Contact Lens integration in the Amazon Connect Administrator Guide.

Implementations§

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impl UpdateContactInput

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pub fn instance_id(&self) -> Option<&str>

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

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pub fn contact_id(&self) -> Option<&str>

The identifier of the contact. This is the identifier of the contact associated with the first interaction with your contact center.

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pub fn name(&self) -> Option<&str>

The name of the contact.

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pub fn description(&self) -> Option<&str>

The description of the contact.

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pub fn references(&self) -> Option<&HashMap<String, Reference>>

Well-formed data on contact, shown to agents on Contact Control Panel (CCP).

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pub fn segment_attributes( &self, ) -> Option<&HashMap<String, SegmentAttributeValue>>

A set of system defined key-value pairs stored on individual contact segments (unique contact ID) using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.

Attribute keys can include only alphanumeric, -, and _.

This field can be used to show channel subtype, such as connect:Guide.

Currently Contact Expiry is the only segment attribute which can be updated by using the UpdateContact API.

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pub fn queue_info(&self) -> Option<&QueueInfoInput>

Information about the queue associated with a contact. This parameter can only be updated for external audio contacts. It is used when you integrate third-party systems with Contact Lens for analytics. For more information, see Amazon Connect Contact Lens integration in the Amazon Connect Administrator Guide.

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pub fn user_info(&self) -> Option<&UserInfo>

Information about the agent associated with a contact. This parameter can only be updated for external audio contacts. It is used when you integrate third-party systems with Contact Lens for analytics. For more information, see Amazon Connect Contact Lens integration in the Amazon Connect Administrator Guide.

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pub fn customer_endpoint(&self) -> Option<&Endpoint>

The endpoint of the customer for which the contact was initiated. For external audio contacts, this is usually the end customer's phone number. This value can only be updated for external audio contacts. For more information, see Amazon Connect Contact Lens integration in the Amazon Connect Administrator Guide.

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pub fn system_endpoint(&self) -> Option<&Endpoint>

External system endpoint for the contact was initiated. For external audio contacts, this is the phone number of the external system such as the contact center. This value can only be updated for external audio contacts. For more information, see Amazon Connect Contact Lens integration in the Amazon Connect Administrator Guide.

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impl UpdateContactInput

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pub fn builder() -> UpdateContactInputBuilder

Creates a new builder-style object to manufacture UpdateContactInput.

Trait Implementations§

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impl Clone for UpdateContactInput

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fn clone(&self) -> UpdateContactInput

Returns a copy of the value. Read more
1.0.0 · Source§

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source. Read more
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impl Debug for UpdateContactInput

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fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter. Read more
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impl PartialEq for UpdateContactInput

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fn eq(&self, other: &UpdateContactInput) -> bool

Tests for self and other values to be equal, and is used by ==.
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fn ne(&self, other: &Rhs) -> bool

Tests for !=. The default implementation is almost always sufficient, and should not be overridden without very good reason.
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impl StructuralPartialEq for UpdateContactInput

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