Struct UpdateContactAttributesFluentBuilder

pub struct UpdateContactAttributesFluentBuilder { /* private fields */ }

Fluent builder constructing a request to UpdateContactAttributes.

Creates or updates user-defined contact attributes associated with the specified contact.

You can create or update user-defined attributes for both ongoing and completed contacts. For example, while the call is active, you can update the customer's name or the reason the customer called. You can add notes about steps that the agent took during the call that display to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or to identify abusive callers.

Contact attributes are available in Amazon Connect for 24 months, and are then deleted. For information about contact record retention and the maximum size of the contact record attributes section, see Feature specifications in the Amazon Connect Administrator Guide.

Implementations

impl UpdateContactAttributesFluentBuilder

pub fn as_input(&self) -> &UpdateContactAttributesInputBuilder

Access the UpdateContactAttributes as a reference.

pub async fn send( self, ) -> Result<UpdateContactAttributesOutput, SdkError<UpdateContactAttributesError, HttpResponse>>

Sends the request and returns the response.

If an error occurs, an SdkError will be returned with additional details that can be matched against.

By default, any retryable failures will be retried twice. Retry behavior is configurable with the RetryConfig, which can be set when configuring the client.

pub fn customize( self, ) -> CustomizableOperation<UpdateContactAttributesOutput, UpdateContactAttributesError, Self>

Consumes this builder, creating a customizable operation that can be modified before being sent.

pub fn initial_contact_id(self, input: impl Into<String>) -> Self

The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

pub fn set_initial_contact_id(self, input: Option<String>) -> Self

The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

pub fn get_initial_contact_id(&self) -> &Option<String>

The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

pub fn instance_id(self, input: impl Into<String>) -> Self

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

pub fn set_instance_id(self, input: Option<String>) -> Self

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

pub fn get_instance_id(&self) -> &Option<String>

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

pub fn attributes(self, k: impl Into<String>, v: impl Into<String>) -> Self

Adds a key-value pair to Attributes.

To override the contents of this collection use set_attributes.

The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact attributes.

You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:

• Remove unnecessary attributes by setting their values to empty.

• If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see Flow block: Set contact attributes in the Amazon Connect Administrator Guide.

pub fn set_attributes(self, input: Option<HashMap<String, String>>) -> Self

The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact attributes.

You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:

• Remove unnecessary attributes by setting their values to empty.

• If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see Flow block: Set contact attributes in the Amazon Connect Administrator Guide.

pub fn get_attributes(&self) -> &Option<HashMap<String, String>>

The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact attributes.

You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:

• Remove unnecessary attributes by setting their values to empty.

• If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see Flow block: Set contact attributes in the Amazon Connect Administrator Guide.

Trait Implementations

impl Clone for UpdateContactAttributesFluentBuilder

fn clone(&self) -> UpdateContactAttributesFluentBuilder

Returns a copy of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for UpdateContactAttributesFluentBuilder

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.