Struct UpdateContactRoutingDataFluentBuilder

pub struct UpdateContactRoutingDataFluentBuilder { /* private fields */ }

Fluent builder constructing a request to UpdateContactRoutingData.

Updates routing priority and age on the contact (QueuePriority and QueueTimeAdjustmentInSeconds). These properties can be used to change a customer's position in the queue. For example, you can move a contact to the back of the queue by setting a lower routing priority relative to other contacts in queue; or you can move a contact to the front of the queue by increasing the routing age which will make the contact look artificially older and therefore higher up in the first-in-first-out routing order. Note that adjusting the routing age of a contact affects only its position in queue, and not its actual queue wait time as reported through metrics. These properties can also be updated by using the Set routing priority / age flow block.

Either QueuePriority or QueueTimeAdjustmentInSeconds should be provided within the request body, but not both.

Implementations

impl UpdateContactRoutingDataFluentBuilder

pub fn as_input(&self) -> &UpdateContactRoutingDataInputBuilder

Access the UpdateContactRoutingData as a reference.

pub async fn send( self, ) -> Result<UpdateContactRoutingDataOutput, SdkError<UpdateContactRoutingDataError, HttpResponse>>

Sends the request and returns the response.

If an error occurs, an SdkError will be returned with additional details that can be matched against.

By default, any retryable failures will be retried twice. Retry behavior is configurable with the RetryConfig, which can be set when configuring the client.

pub fn customize( self, ) -> CustomizableOperation<UpdateContactRoutingDataOutput, UpdateContactRoutingDataError, Self>

Consumes this builder, creating a customizable operation that can be modified before being sent.

pub fn instance_id(self, input: impl Into<String>) -> Self

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

pub fn set_instance_id(self, input: Option<String>) -> Self

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

pub fn get_instance_id(&self) -> &Option<String>

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

pub fn contact_id(self, input: impl Into<String>) -> Self

The identifier of the contact in this instance of Amazon Connect.

pub fn set_contact_id(self, input: Option<String>) -> Self

The identifier of the contact in this instance of Amazon Connect.

pub fn get_contact_id(&self) -> &Option<String>

The identifier of the contact in this instance of Amazon Connect.

pub fn queue_time_adjustment_seconds(self, input: i32) -> Self

The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.

pub fn set_queue_time_adjustment_seconds(self, input: Option<i32>) -> Self

The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.

pub fn get_queue_time_adjustment_seconds(&self) -> &Option<i32>

The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.

pub fn queue_priority(self, input: i64) -> Self

Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.

pub fn set_queue_priority(self, input: Option<i64>) -> Self

Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.

pub fn get_queue_priority(&self) -> &Option<i64>

Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.

pub fn routing_criteria(self, input: RoutingCriteriaInput) -> Self

Updates the routing criteria on the contact. These properties can be used to change how a
 contact is routed within the queue.

pub fn set_routing_criteria(self, input: Option<RoutingCriteriaInput>) -> Self

Updates the routing criteria on the contact. These properties can be used to change how a
 contact is routed within the queue.

pub fn get_routing_criteria(&self) -> &Option<RoutingCriteriaInput>

Updates the routing criteria on the contact. These properties can be used to change how a
 contact is routed within the queue.

Trait Implementations

impl Clone for UpdateContactRoutingDataFluentBuilder

fn clone(&self) -> UpdateContactRoutingDataFluentBuilder

Returns a copy of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for UpdateContactRoutingDataFluentBuilder

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.